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Revocation instruction

Consumer’s right of withdrawal

(A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to his commercial nor his self-employed professional activity.)

Withdrawal instruction

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day,

where you or a third party named by you who is not the carrier has taken possession of the goods or has ordered one or more goods within the framework of a uniform order and this order is or will be delivered uniformly;

where you or a third party named by you, who is not the carrier, have taken possession of the goods or have ordered one or more goods within the framework of a uniform order and this order is or will be delivered uniformly;

where you or a third party named by you, who is not the carrier, have taken possession of the goods or have ordered one or more goods within the framework of a uniform order and this order is or will be delivered uniformly

 

 

where you or a third party named by you, who is not the carrier, have taken possession of the last goods or have taken possession of the last goods as long as you have ordered several goods as part of a single order and these are delivered separately;

where you or a third party named by you, who is not the carrier, have taken possession of the last goods as long as you have ordered several goods as part of a single order and these are delivered separately;

where you have taken possession of the last goods as long as you have ordered several goods as they are delivered separately

To exercise your right of withdrawal, you must inform us (Dr. Ben Cosmetics GmbH, Brunnengasse 19, 86690

Mertingen, telephone number: 09078/969850, e-mail address: info@drben.de) by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You can use the attached sample revocation form, which is not mandatory.

In order to comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund.

We may refuse to refund until we have received the goods back or until you have returned the goods to us.

have furnished proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Reasons for exclusion or expiration

The right of revocation does not apply to the following contracts

for the delivery of goods which are not prefabricated

The consumer’s personal requirements are clearly defined by the consumer or are clearly tailored to the personal needs of the consumer;

for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;

for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;

for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;

for the delivery of goods that can spoil quickly or expire quickly

 

 

for the delivery of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered at the earliest 30 days after conclusion of the contract and the current value of which depends on fluctuations on the market over which the trader has no influence;

for the delivery of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered at the earliest 30 days after conclusion of the contract and the current value of which depends on fluctuations on the market over which the trader has no influence;

for the delivery of alcoholic beverages.

 

 

for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of revocation expires prematurely for contracts

are suitable for return if their seal has been removed after delivery;

for the delivery of goods, if they have been inseparably mixed with other goods after delivery due to their nature;

for the delivery of goods, if they have been inseparably mixed with other goods due to their nature;

for the delivery of goods due to their nature;

for the delivery of goods due to their nature;

for the delivery of goods

 

 

for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Sample withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.) – To Dr. Ben Cosmetics GmbH, Brunnengasse 19, 86690 Mertingen, Germany, e-mail address: info@drben.de :

(*) Delete as appropriate.